Quick summary
Plain English — not legal text. Scroll down for the full Terms.
You can
- Use the tools for personal, business, or educational purposes
- Upload files you own or have rights to process
- Download your output within the allowed time before it's deleted
- Contact us if anything doesn't work as expected
You can't
- Upload content you don't have rights to (copyrighted material, private data of others)
- Attempt to reverse-engineer, scrape, or abuse our processing infrastructure
- Resell access to ConvertPDF.ai as if it were your own service
- Use automated tools to exceed free plan rate limits
- Upload illegal content of any kind
The bottom line: Use the tools for legitimate purposes with files you have the right to process. Don't abuse the infrastructure. We keep things fair for everyone.
Acceptance of terms
By accessing or using ConvertPDF.ai (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.
These Terms apply to all users of the Service, including anonymous free users, registered free users, and paid subscribers. “You” and “your” refer to the individual or entity accessing the Service.
If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
The service
ConvertPDF.ai provides browser-based PDF processing tools including conversion, compression, editing, annotation, and related operations (collectively the “Service”).
Free plan
All tools available with usage limits. Standard processing speed. No account required.
Paid plan
All tools with higher limits, priority processing, and an ad-free experience.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation.
Accounts & Plans
Creating an account is optional for the free plan. You may use the full free plan anonymously. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
You must provide accurate information when creating an account. You may not impersonate another person or create an account on behalf of someone else without their authorisation.
Paid subscription
- Subscriptions are billed monthly or annually, as selected at checkout.
- Billing is processed by trusted third-party payment providers. We never see or store your card number.
- Subscriptions auto-renew until cancelled. You may cancel at any time from your account settings.
- Cancellation takes effect at the end of the current billing period. No partial refunds for unused time.
Acceptable use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your personal or internal business purposes.
You may use the Service to:
- Convert, compress, edit, annotate, merge, split, or otherwise process PDF files that you own or have rights to process.
- Process documents on behalf of your employer or clients, provided you have appropriate authorisation.
- Download and retain the output files generated by the Service.
- Share output files with third parties as part of your normal business or personal activities.
Prohibited conduct
You may not use the Service to:
Upload files you do not own or have rights to process
Including confidential documents of others, copyright-protected content you are not licensed to reproduce, or personal data of third parties without their consent.
Attempt to circumvent rate limits or access controls
Including using multiple accounts, VPNs, or automated tools to exceed free plan limits.
Reverse-engineer or scrape the Service
Including attempting to extract our processing algorithms, bulk-scraping output, or probing for infrastructure vulnerabilities.
Resell or sublicense the Service
You may not offer ConvertPDF.ai as a white-labelled service without a written agreement.
Upload illegal content
Including material that promotes violence or terrorism, or content that infringes third-party rights.
Interfere with service operation
Including DDoS attacks, injecting malicious code, or exploiting bugs for unauthorised access.
Violation of these prohibitions may result in immediate termination of your access and, where appropriate, referral to law enforcement.
Intellectual property
The Service, including its interface, design, codebase, processing algorithms, and all related intellectual property, is owned by ConvertPDF.ai and is protected by copyright, trademark, and other applicable laws.
You are granted a limited licence to use the Service as described in these Terms. Nothing in these Terms grants you any rights in the Service beyond this licence.
ConvertPDF.ai®, the ConvertPDF.ai logo, and related marks are trademarks of ConvertPDF.ai. You may not use these marks without our prior written consent.
Any feedback, suggestions, or feature requests you submit to us may be used by us without obligation to you.
Your files & content
You retain full ownership of any files you upload to the Service. Uploading a file does not transfer any ownership rights to us.
By uploading a file, you grant ConvertPDF.ai a limited, temporary, non-exclusive licence to process that file solely for the purpose of providing you with the requested output. This licence expires when the file is deleted from our servers.
You represent and warrant that:
- You own or have the necessary rights to upload and process the file.
- Processing the file does not infringe any third-party copyright, trademark, privacy, or other rights.
- The file does not contain illegal content.
We do not claim any ownership of, or right to use, the content of your files beyond the immediate processing operation.
Payment & billing
Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, ConvertPDF.ai disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Warranties that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
- Warranties regarding the accuracy or completeness of any output produced by the Service.
- Warranties that files uploaded to the Service will be processed without loss or corruption.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONVERTPDF.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, data, or goodwill.
- Cost of substitute services.
- Damage to your computer or devices from viruses or malicious code.
- Any losses arising from your reliance on output produced by the Service.
- Unauthorised access to or alteration of your transmissions or data.
Cap on liability: In no event will our total aggregate liability to you exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $100.
Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service ceases immediately.
You may close your account at any time from your account settings. Closing your account cancels any active subscription at the end of the current billing period.
Sections that by their nature should survive termination — including IP ownership, disclaimers, limitation of liability, and governing law — will survive any termination of these Terms.
Governing law
These Terms shall be governed by applicable laws, without regard to conflict-of-law principles.
Any dispute arising under these Terms shall be resolved through appropriate legal channels.
Users in the European Economic Area have the additional right to bring a claim before their national courts or the relevant supervisory authority under the GDPR.
Changes to terms
We reserve the right to modify these Terms at any time. When we make material changes:
- The 'Last updated' date at the top of this page will be updated.
- A notice will be posted on our homepage for at least 30 days.
- Paid account holders will receive an email notification.
- Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
Contact
If you have questions about these Terms, please contact us:
ConvertPDF.ai
support@convertpdf.ai
https://convertpdf.ai
Entire agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and ConvertPDF.ai regarding the Service and supersede all prior communications or agreements on this subject.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.