Terms & Conditions

Last updated: Jan 15, 2026

Welcome to ConvertPDF.ai. These Terms & Conditions ("Terms") govern your access to and use of our website, services, tools, and software, including our PDF Converter, PDF Converter Online, and all related features that allow users to convert PDF files.

By accessing, registering, or using ConvertPDF.ai, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

  • "Service" refers to all tools and features provided by ConvertPDF.ai.
  • "User", "you", or "your" refers to any individual or entity using the website.
  • "We", "us", or "our" refers to ConvertPDF.ai.
  • "Content" refers to files, documents, text, or data uploaded by users.

2. Eligibility

To use ConvertPDF.ai, you must:

  • Be at least 13 years old
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete information when creating an account

By using the site, you confirm that you meet these requirements.

3. Account Registration

Some features of ConvertPDF.ai require account registration.

When creating an account:

  • You agree to provide accurate and current information
  • You are responsible for maintaining the confidentiality of your login credentials
  • You are responsible for all activities under your account

ConvertPDF.ai is not responsible for unauthorized access resulting from your failure to protect your credentials.

4. Free and Paid Services

4.1 Free Services

ConvertPDF.ai offers free access to certain PDF Converter Online tools with usage limitations, which may include:

  • File size limits
  • Daily usage caps
  • Feature restrictions

These limits may change at any time.

4.2 Paid Subscriptions

Paid users may access premium features, higher limits, or advanced tools.

By purchasing a subscription, you agree that:

  • Payments are billed in advance
  • Subscription fees are non-refundable unless stated otherwise
  • Subscription benefits remain active only while the subscription is valid

Pricing and features may be modified with prior notice.

5. Payments & Billing

Payments are processed securely through third-party payment providers (such as Stripe or PayPal).

ConvertPDF.ai:

  • Does not store credit or debit card details
  • Receives confirmation of payment status only

You agree to provide valid payment information and authorize us to charge applicable fees.

6. File Uploads & User Content

By uploading files to ConvertPDF.ai, you confirm that:

  • You own the files or have legal rights to use them
  • The content does not violate any laws or third-party rights

ConvertPDF.ai:

  • Does not claim ownership of your files
  • Uses files only to perform the requested conversion or processing
  • Automatically deletes uploaded files after a limited time

You remain fully responsible for your uploaded content.

7. Acceptable Use

You agree not to:

  • Upload illegal, harmful, or copyrighted material without permission
  • Use the service for unlawful purposes
  • Attempt to disrupt, hack, or reverse-engineer the platform
  • Abuse system resources or bypass usage limits
  • Use automated scripts or bots without authorization

Violation of these rules may result in account suspension or termination.

8. Intellectual Property

All website content, including:

  • Design
  • Logos
  • Branding
  • Software
  • Text and graphics

is the intellectual property of ConvertPDF.ai and may not be copied, modified, or redistributed without permission.

User-uploaded content remains the property of the user.

9. Privacy

Your use of ConvertPDF.ai is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

By using the service, you agree to both these Terms and the Privacy Policy.

10. Service Availability

We strive to provide reliable access to our PDF Converter Online tools, but we do not guarantee:

  • Uninterrupted availability
  • Error-free operation
  • Compatibility with all file types

We reserve the right to modify, suspend, or discontinue any part of the service at any time.

11. Disclaimer of Warranties

ConvertPDF.ai is provided on an "as is" and "as available" basis.

We make no warranties regarding:

  • Accuracy of converted files
  • Fitness for a particular purpose
  • Continuous or error-free service

Use of the service is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, ConvertPDF.ai shall not be liable for:

  • Data loss
  • Business interruption
  • File corruption
  • Indirect or consequential damages

Our total liability shall not exceed the amount paid by you (if any) for the service.

13. Account Termination

We reserve the right to:

  • Suspend or terminate accounts that violate these Terms
  • Restrict access without prior notice in cases of abuse or legal risk

Users may request account deletion at any time.

14. Refunds & Cancellations

ConvertPDF.ai operates on a no-refund policy.

Once a subscription payment is successfully processed, it is non-refundable, including but not limited to cases of:

  • Partial usage
  • Unused subscription time
  • Accidental purchases
  • Change of mind

By purchasing a paid plan, you acknowledge and agree that all payments are final.

Plan Upgrades

We do, however, offer the option to upgrade your subscription plan at any time.

  • Users may upgrade to a higher-tier plan during an active subscription period.
  • Any price difference for the upgrade will be charged at the time of upgrade.
  • Upgraded features become available immediately after successful payment.

Cancellations

  • You may cancel your subscription at any time.
  • Cancellation stops future billing but does not entitle you to a refund for the current billing period.
  • Access to paid features remains active until the end of the subscription term.

ConvertPDF.ai reserves the right to modify pricing, plans, or features with prior notice.

By completing a purchase on ConvertPDF.ai, you expressly agree to this no-refund policy.

15. Third-Party Links

ConvertPDF.ai may contain links to third-party websites. We are not responsible for their content, policies, or practices.

16. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised date. Continued use of the service indicates acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict-of-law principles.

18. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: support@convertpdf.ai

Website: https://convertpdf.ai